About Us

Custom Credit was developed from every experience its founders have had in the Financial Services Industry over the last 23 years.

We are dedicated in our vision of developing a portfolio of products and a company that benefits OUR customers as well as our colleagues.

Our Mission is simple:

  • To become the most customer centric Fintech in the UK.
  • To ensure our colleagues reflect our customers.
  • Improve financial literacy.

Becoming the most customer centric Fintech in the UK.

This involves using Open Banking and customer friendly tech, such as real time chat, smart apps, and self-service.

Provide custom loans that can accommodate irregular income and expenditure.

Make customer communication clear, concise, and on demand.

To ensure our colleagues reflect our customers

Develop apprenticeship schemes to ensure access to the industry for people from all backgrounds.

Work with charities and institutions to identify people who want to retrain and help them do it.

Provide quality graduate schemes, internships and industrial placements

Improving financial literacy.

We plan to apportion a percentage of profits to training and financial literacy schemes.

Offer customers a discount for using our online financial literacy training.

Provide feedback to customers on their spending and income along with comparisons to their peers.

Partnering with 'Off the Fence'

We’re delighted to announce that we have a new charity partnership with Off the Fence, and we are committed to raising £5,000 for them over this next year.  Our future ambition is to be able to commit a proportion of our company profits to Off the Fence and other charitable organisations.  This is an important first step towards achieving this goal.

Off the Fence support 3 main groups of clients, primarily in Brighton and Hove, namely, homeless people (Antifreeze), women (Gateway) and schools and youth. Over the coming months, we will be working with them to develop programmes that can be delivered to these groups, supporting financial literacy and the opportunity to enter or re-enter the financial services industry.

This partnership will allow Custom Credit to work with institutions who help support our shared values and common goals which are:

to develop and strengthen financial literacy.

to provide opportunities to those who want to enter or re-enter the financial sector.

Off the Fence was established in 1997 and is a UK registered charity (1108777) set up to help resist poverty, empower people, and restore hope for the disadvantaged in Brighton & Hove.

For us, this cooperation is critical to our company ethos and very exciting. This is an opportunity to share our mission with even more people and offer our support, not just money but the skills and experience we have gained over the years.

The initial contact with Custom Credit and Damien came via his daughter Olivia, who asked if we would support her bid to become a member of the West Sussex Youth Cabinet with a special brief for the homeless.  After further discussion we agreed to become Custom Credit’s charity partner and work together to improve the conditions and outlook for the least advantaged in Brighton & Hove. We look forward to developing this partnership in the coming months.

Partnering with 'Off the Fence'

We’re delighted to announce that we have a new charity partnership with Off the Fence, and we are committed to raising £5,000 for them over this next year.  Our future ambition is to be able to commit a proportion of our company profits to Off the Fence and other charitable organisations.  This is an important first step towards achieving this goal.

Off the Fence support 3 main groups of clients, primarily in Brighton and Hove, namely, homeless people (Antifreeze), women (Gateway) and schools and youth. Over the coming months, we will be working with them to develop programmes that can be delivered to these groups, supporting financial literacy and the opportunity to enter or re-enter the financial services industry.

This partnership will allow Custom Credit to work with institutions who help support our shared values and common goals which are:

to develop and strengthen financial literacy.

to provide opportunities to those who want to enter or re-enter the financial sector.

Off the Fence was established in 1997 and is a UK registered charity (1108777) set up to help resist poverty, empower people, and restore hope for the disadvantaged in Brighton & Hove.

 

For us, this cooperation is critical to our company ethos and very exciting. This is an opportunity to share our mission with even more people and offer our support, not just money but the skills and experience we have gained over the years.

The initial contact with Custom Credit and Damien came via his daughter Olivia, who asked if we would support her bid to become a member of the West Sussex Youth Cabinet with a special brief for the homeless.  After further discussion we agreed to become Custom Credit’s charity partner and work together to improve the conditions and outlook for the least advantaged in Brighton & Hove. We look forward to developing this partnership in the coming months.